A short note about the security of our online forms
When you select an online form you will be taken to a secure server. When you submit the form the data is encrypted. We think this method is far more secure than giving us a hand written form which is not encrypted (unless your handwriting is illegible!).
Track the progress of your application
After you have submitted your online application you can register and set up an online account. You will be able to check the progress of your application live without having to call us for updates. You can even add comments. Be part of your referencing process.
When your tenancy starts, continue to use the same online account to access your online tenancy account.
Click on the NEO menu to register (please wait a few hours after submitting your application - we need time to set up your application).
Step 1 of 5
Complete your tenancy application
The easiest and quickest way of making your application is to complete an online form. You can even use your smart phone or ipad/tablet. You will receive immediate email confirmation of receipt of the form and a full copy of your submission.
Each person aged 18 years or over, if this property becomes their main residence, should complete their own form.
We prefer this method as it is more accurate (we occasionally have difficulty interpreting writing!) and it saves trees.
CLICK HERE to go to the online tenancy application form
Each person aged 18 years or over, if this property becomes their main residence, must complete their own forms. You may need to scale Application Form Part 1 to 65% before printing.
If you are a Limited Company and need your directors/employees to live in the property, please complete the online Company Let Application Form
Step 2 of 5
Do you need a guarantor?
A guarantor may be required when employment history or financial records are not sufficient. For example, you may receive housing benefit, work on a zero hour contract, receive a low income, are self-employed with less than 3 years accounts.
The guarantor becomes responsible for the full amount of the rent if you cannot pay it at any time during the tenancy. They should be someone who has sufficient income or savings to pay the rent promptly. They will sign the Tenancy Agreement at the same time as you.
The easiest and quickest way of making your application is to complete an online form. We prefer this method as it is more accurate (we occasionally have difficulty interpreting writing!) and it saves trees.
Download a copy of the Guarantor Application Form below and ask your guarantor to complete it. The guarantor will also need to show ID.
Step 3 of 5
Comply with latest GDPR legislation
Employment reference consent
When requested by us, please download, print and complete this form and, to ensure no delay, hand it directly to the person in your company that will provide your employment reference. It is a good idea to do two copies and send one to us just in case we are asked for a copy.
PREVIOUS TENANCY reference consent
When requested by us, please download, print and complete this form and, to ensure no delay, hand it directly to your letting agent or landlord. It is a good idea to do two copies and send one to us just in case we are asked for a copy.
Step 4 of 5
Comply with 'Right to Rent' legislation
We need you to prove who you are. Since 1st December 2014 all landlords and agents are legally required to carry out 'Right to Rent' immigration checks.
If you have a British passport then this is all you need. If you do not have one, don't worry, just CLICK HERE to read the information leaflet for the alternatives.
All documents must be presented by you (the applicant) in person at our office before we can start processing your application.
Step 5 of 5
Pay your application fee
Sometimes we have more than one applicant for a property. Regardless of how many apply we only ask for one fee. When we have reviewed your application form we will contact you and then ask you to pay the fee. For a list of fees please CLICK HERE
If you are not quite sure of the correct amount to pay, please call our office and ask.
We cannot start processing your application until we have received your payment.
Referencing can take as little as 24 hours or up to a week depending on your situation. As soon as we have confirmation we will contact you to arrange a moving in date and an appointment for you to collect keys and documents from our office. Tenancy agreements are usually signed electronically - you should have plenty of time to review the agreement and seek advice if you feel it necessary.
The deposit, first month's rent and agreement fee will need to be paid in cleared funds before handover. The most common method now is bank transfer.